Grievance redressal

In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for Prastavone is:

How complaints are handled

• Send your complaint with your name, email, workspace (if any) and details of the issue.
• We acknowledge it within 24 hours (working days) and aim to resolve it within 15 days.
• Requests about personal data (access, correction, erasure, withdrawal of consent, nomination) are answered as required by the DPDP Act.
• If you are not satisfied, you may approach the Data Protection Board of India or other competent authority.